Regular maintenance of EYESEE drones is essential to ensure their proper functioning and prolong their lifespan.

To ensure optimal use of these equipment, the EYESEE team recommends a series of visual checks and cleaning procedures.

These guidelines aim to ensure that every component of the drone is in perfect condition and that flight performance is not compromised.

By following these recommendations, EYESEE operators can minimize the risk of malfunctions and maximize the reliability of their drones during missions.




🆘 For any questions or assistance requests, EYESEE support remains reachable at help@eyesee-drone.com.

Deleting a face (regardless of the number of versions) is only possible if no mission has been created on the face.

For more details, see the article Deleting a mission.

Once the mission(s) has (have) been deleted, it is possible to delete the face on which it was created.

If there are more than one version, it is necessary to delete all versions to remove a face.


In the face list, click on the face you wish to delete. You can choose to delete the version of a face by selecting it from the drop-down menu:

In this example, only the ‘draft’ version has been deleted and only version 1 remains:


In this case, it is necessary to delete the missions created on this face first (whatever the version of the face if there are several).

The deletion process then proceeds in the same way as in the example above, until you have deleted the last version of the face in order to delete it definitively.

Deleting a mission from the Cloud does not delete the mission from the tablet.

From the Missions menu, click on the mission you wish to delete.


To delete this mission, click on the icon at bottom right:


To delete this mission, click on the icon at bottom right:


To delete this mission and all its executions, click on the icon at bottom right:


Select an execution, then click on the delete icon at the bottom right of the execution list:

Three situations are possible with stacked pallets:


If the pallets are randomly stacked on a large part of the face or on the entire face:

Create a face and indicate the maximum number of pallets that can be stacked per location.
If there can be a maximum of 2 stacked pallets out of 4, set this to 2; if there can be a maximum of 4 out of 4, set this to 4.

Face overview:

Configure a required scanner acquisition and ‘Automatic validation of empty locations’ checked at ‘Yes’.

Create a mission with expected on this face.

The mission with expected allows the drone to know how many pallets there are for each location, and which codes, thanks to the file of expected.

For example, if there are 2 pallets stacked for a location, the drone will retrieve the 2 codes matching the expected values, and the same applies if there are 4. On these faces, creating a flight mission with expected values is the most optimal method.

Example of a CSV file of expected:

Example of a performed mission with expected:

On EYESEE APP, in the parameters, tick the “Variable stacked pallet mode” option: if there are pallets stacked at different heights in the same place, with the maximum number of stacked pallets possible, this saves time in executing the mission, without operator intervention.


If less than 2% of the locations on the face contain randomly stacked pallets:

Create a face, leaving the default value of “1” for the maximum number of pallets per location.

Face overview:

Configure a required scanner acquisition with ‘Uniques values’ set at ‘YesAND an optionnal scanner acquisition with ‘Uniques values’ set at ‘Yes’ .

The drone reads the codes on the stacked pallets if it finds any.

Create a mission with expected (recommanded). A blind mission is also possible, there is, however, a risk that the drone will miss some codes.

Example of a CSV file containing the 2 scanner acquisitions:

Example of a performed mission with expected:


If some locations or slots contain permanently stacked pallets:

Create a face, leaving the default value of “1” for the maximum number of pallets per location.

Face overview:

By clicking on ‘Modify location’ icon, select the locations where there are stacked pallets.

Then indicate the maximum number of pallets per location for the selection. 

Face overview:

Configure a required scanner acquisition.

Create a mission with expected (recommanded). A blind mission is also possible, in which case the operator may have to perform a few actions during the flight, but very few, since only a few locations are involved.

Example of a CSV file of expected:

Example of a performed mission with expected:

If the EYESEE application is not working properly, you can shut it down completely.

On the application installation screen, locate the EYESEE application icon:

Long press the EYESEE icon. A pop-up window will open. Click on the ℹ️ icon in the top right-hand corner.

A new window opens in the Settings application. Click on the Force Shutdown option.

A new pop-up window will open, asking you to confirm the Force Shutdown action. Click on Ok.

To find out more about our pricing:

https://www.eyesee-drone.com/fr/solution-d-inventaire/

Our offers are as follows:

Yes, the EYESEE drone can be used in co-activity within the warehouse. The EYESEE team recommends that you follow the safety instructions in the user manual, such as the safety distances between people and the drone during the mission.

The EYESEE drone has a battery life of 15 to 18 minutes. Each drone is supplied with 7 batteries, giving a flight time of around 2 hours.

The mapping is created using a generator provided in the EYESEE Cloud suite. The tool, which is very easy to use, can be used to enter the locations, naming rules and exceptions for each aisle in the warehouse. It enables productivity of up to 20,000 locations per day.